I have to say that without the professional help of Michelle Gatt, Mum would never be where she is today. We the family are all very content and feel happy and relieved from guilt, worry, and stress that once was a large part of our lives. It is so good to visit Mum, take her out, and return her to the facility knowing she is safe and sound and smiling! Thank you Michelle for all that you did for our family!!

My mother wanted to live somewhere closer to my husband and I. I didn't know the first thing about how to apply for a transfer or what questions I should ask. Michelle made sense out of it all and we are now 10 minutes away from mom.

I never knew how much information I really didn't know until I had to make a decision to move into a retirement residence after I was diagnosed with heart problems. I wasn't able to look after myself anymore - my wife had died 3 years earlier. Michelle was absolutely amazing; she was so patient with me and didn't mind that I asked so many questions. I had been given a lot of brochures and folders from a few prospective places, but I just could't understand them or get to the bottom of it all. Seniors Access London is a wonderful friend at a difficult time. I love where I am now living and I have made some good friends. I know that would not have been possible if I didn't have someone guiding me along the process.